by herbhen » Wed Sep 11, 2013 9:40 pm
wow that sucks! Whilst I understand the product is actually defective I can't realistically see a retailer having the ability to return and exchange the disk like for like. The retailer I work for most certainly has no access to individual disks. The likely-hood is, is that you would get a exchange for a blind bag. Doesn't really resolve the issue what so ever, very disappointing.
I have only had one of my rare's needing to be replaced due to sticker issues however and I've now got a duplicate of it so fortunately I've come off lightly, it doesn't bode to well as to how long they will stay in one piece though considering how many times they will be in and out of the binder and on and off the infinity base though.