PC game issues

release dates, identification, wish lists, images, videos, and general information

PC game issues

Postby Elmo STM » Thu Feb 19, 2015 6:36 pm

Has anyone else got issues with signing into the PC game?

I got a laptop specifically for this reason (needed one anyway but made sure di could run well on it). I use my log in details no problem but when it tries to get my cloud and profile date it comes up with - there was an error communicating with Disney network services. Please try again.

I've tried 3 laptops (my mate owns a computer store), 3 fresh windows 7 installs, looking into windows 8 now.

I have contacted support and did everything they suggested and have since had no reply.

I know mtm has an issue with the game as well.

Anyone got any other tips? Or anyone else with similar problems? 1.0 version works with no issues (logs in and shows my characters).
 
rank_lotso_ftb_mr
User avatar
Elmo STM
Posts: 5445
Joined: Tue Feb 18, 2014 12:52 am
Main Console: Xbox One
XBL ID:
Disney ID:

Re: PC game issues

Postby Infinityfan » Thu Feb 19, 2015 7:03 pm

I've had the exact same issue for quite a while now! Probably a bit over a month since it randomly started happening, I thought they would have fixed it by now. I don't have any idea how to fix it, sorry. :(
 
rank_2000_ftb
User avatar
Infinityfan
Posts: 2029
Joined: Tue May 07, 2013 4:54 pm
Location: UK
Main Console: Xbox One
PSN ID:
XBL ID:

Re: PC game issues

Postby Mozenrath1 » Thu Feb 19, 2015 9:04 pm

Same here!! It's like playing Russian roulette you'll be lucky if the bullet goes bang!! And your in the game!
Most of the time your don't!!!!
"Why am I not surprised" - Iago from Alladdin
 
rank_250
User avatar
Mozenrath1
Posts: 364
Joined: Thu Aug 22, 2013 9:10 pm
Location: Austell, Georgia
Main Console: PS4
PSN ID:
XBL ID:
Disney ID:

Re: PC game issues

Postby CCRunner524 » Thu Feb 19, 2015 9:09 pm

The iOS version does this as well.
 
rank_2000_ftb_10
User avatar
CCRunner524
Posts: 1952
Joined: Thu Jun 19, 2014 4:23 pm
Location: So Cal
Main Console: PS4
PSN ID:
Disney ID:

Re: PC game issues

Postby Elmo STM » Thu Feb 19, 2015 9:13 pm

total nightmare, hope they fix server issues as want to play on PC (means I can play in bed without moving my console lol).

Downloaded the 1.0 version and it works perfectly.




Is anyone having issues on windows 8 or windows 10? Maybe its a windows 7 issue
 
rank_lotso_ftb_mr
User avatar
Elmo STM
Posts: 5445
Joined: Tue Feb 18, 2014 12:52 am
Main Console: Xbox One
XBL ID:
Disney ID:

Re: PC game issues

Postby Modeltrainman » Fri Feb 20, 2015 12:36 am

Same issue on 8.1.
Avalanche Software is the best game dev!
Avalanche's #1 Fan
 
Lotso Rex
User avatar
Modeltrainman
Posts: 3098
Joined: Wed Jan 23, 2013 11:17 pm
Location: At Avalanche Software, in my heart.
Main Console: Xbox One
PSN ID:
XBL ID:
NN ID:
Disney ID:
Steam:

Re: PC game issues

Postby Elmo STM » Fri Feb 20, 2015 1:44 am

Dang mtm I'm installing windows 8.1 ATM.

So it must be the Disney infinity servers but the support is no help :(. Wish they would fix the bugs instead of leaving us frustrated
 
rank_lotso_ftb_mr
User avatar
Elmo STM
Posts: 5445
Joined: Tue Feb 18, 2014 12:52 am
Main Console: Xbox One
XBL ID:
Disney ID:

Re: PC game issues

Postby caspartt » Fri Feb 20, 2015 6:50 pm

I have been having this issue since Christmas. When I contacted Disney support they told me that I had out of date drivers. I have checked all my drivers and they all appear to be up to date. It used to work fine but now I can't use the PC version anymore. :(
 
rank_100
User avatar
caspartt
Posts: 232
Joined: Tue Nov 04, 2014 11:31 am
Location: London
Main Console: PS4
PSN ID:
Disney ID:

Re: PC game issues

Postby Elmo STM » Fri Feb 20, 2015 7:37 pm

Yea sucks especially when PC will be getting the tron figures and discs you'd think they would work with better servers. They stopped replying and I've contacted them a few times.

Its a server issue as I can connect with my username and password but can't download my profile or cloud data
 
rank_lotso_ftb_mr
User avatar
Elmo STM
Posts: 5445
Joined: Tue Feb 18, 2014 12:52 am
Main Console: Xbox One
XBL ID:
Disney ID:

Next

Return to Disney Infinity hardware and software, merchandise and toys

Who is online

Users browsing this forum: No registered users and 22 guests

cron