by Zattaltin » Tue Nov 05, 2013 7:24 pm
All I want is the disc and I called and they said I don't know how to help you with that...
This is very frustrating. Hopefully I can find one next week when hook releases as well. I'll just grab both at once
Here's the last emails:
Thank you for contacting Toys “R” Us regarding your recent online experience.
I appreciate the time you've taken to share your comments about my assistance as well as the presale order. We value any feedback that you can provide as it helps us to understand how our Customers feel and gives us an excellent opportunity for self-evaluation. We believe there was a mistake made and the store may have released the item a bit early.
Your comments are definitely welcome and they are taken very seriously. I have forwarded your feedback to the appropriate parties for review. We continue to be committed to providing you and all of our Customers with the highest standards of service in this industry. Customers such as yourself are truly important to us and deserve the best of what we have to offer.
If you need any further assistance, please feel free to call us at the number listed below or just respond to this email. Thank you again for contacting Toys “R” Us. We value your business and look forward to serving you in the future!
Sincerely,
Bryan 6072
Toys “R” Us Customer Service Team
1-800-TOYSRUS
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Bryan,
I guess you're confused, it has been released, in your stores. Others have bought it, I just ordered online because I was unable to make the launch. It seems like your website is unable to handle such tasks as selling correctly and I must be at the stores regardless. Thank you for your inadequate assistance
Twitter - bwking25
PSN - Zattaltin